Following the government request we closed our retail store on Tuesday 24th March to ensure the safety of customers and staff. We also took the decision to close our production unit in order to discuss how/if we could continue to operate safely within the government guidelines, while still providing a service to our customers.
We then made the decision to reopen our production facility on Thursday 26th March with limited operating hours – a decision which was not taken lightly. The safety of our staff and photographic community are paramount. We are following official advice and we have taken every necessary precaution - we are currently operating as a one/two-person team (Managing Director and Production Manager) to ensure social distancing, not using public transport to travel to and from the workplace and keeping strict hygiene practices at all times. We are therefore able to keep a basic level of production running in the print lab (Standard Photographic Prints up to 18"x12") and answer any customer service enquiries via email only, which cannot be done remotely.
We are satisfied that we can continue to operate safely and still provide a service to our photographers, who are relying on us for their business to function. We are continuing to follow government advice and in these unprecedented times will be sure to follow any further changes.
We wish you all the very best at this difficult time.
DS Colour Labs