Here at DS Colour, there is nothing we value more than a happy customer. Hearing from you not only helps us improve our services, but also make us feel proud of what we do. Below are the latest comments and feedback we have received. If you want to let us know how we are doing or have any suggestions, please leave them on our Facebook page or email us direct to or fill in our questionnaire here.

I write to express my thanks for such excellent customer service.

I placed an order for 31 x 6x4 prints yesterday afternoon shortly after 4pm and the prints were delivered at 09.30 this morning.

I doubt anybody could ask for more efficient service than that

I look forward to doing further business with DSCL

by Paul


by Text

Just received my box of A3 prints.

Very well packed and even made the journey to Cyprus totally unscathed…..

I really wanted to thank you for your perfect printing of my very imperfect shots !!!

Totally beyond my expectations – I am so impressed by your service.

Working up my next order now ….

Thank you

by John 15/09/2016

I would like to say many thanks for the prompt delivery of our order, we are really happy with the exceptionally high quality of the prints especially as there were quite large. We had issues with a high street printing store as quality was very poor they had managed to pass their "quality check". We were able to get in touch with our wedding photographer who advised us to use your service.

I have happily recommended you to the business I used to get the frames made and will gladly recommend your service to friends and family.

by Michelle 06/10/2016

I wanted to write to the Manager/Director or DSCL to advise you of some excellent customer service that I have had from your colleague Sara Philbin.

I am what is best described as an enthusiastic amateur when it comes to Photography and I am a member of a local photography group called Rangefinder (South Derbyshire). You can see the groups webpage, (although I've yet to submit any of my work to it) here:

Anyway to cut a long story short we have an exhibition at a local museum stating on 1 September and lasting until 30 September. As I have been away on holidays for most of August I am now rushing to get my photo's printed, framed and ready for the big day!

Our group used your services, and at our meeting last night everyone was thrilled with the quality of the prints. I emailed my photo's this morning, and an order for a keyring, (an anniversary present for my wife).

What I didn't realise was that I'd sent the photo's at the right DPI but the images were too big for your printing system.

This is where I started to deal with Sara. Not only did she email me promptly to let me know of the problem but she also let me keep her on the phone and she waited patiently whilst I went through and tried to alter the images on Photoshop. She was then polite and helpful once again when I had not altered the images correctly. After another phone call to her she confirmed she had received my email and that the images attached were suitable and that she would be able to get them in the post tonight for me - along with the keyring.

I really felt that Sara had done all she could to help me and I wanted to take the time to let you know that she is a credit to your company.

I will certainly be using DSCL again in the future as the service I have received has been second to none and I can't wait to see the end results!

by Chris

Hello there I just wanted to let you know how impressed I am with your company. I've tried various print labs over the years, but your's far surpasses them in quality, speed and price. Every time I receive a print order I'm impressed all over again.

There's no other print lab I'd use or recommend. Thank you so much for being an awesome company!

All the best.

by Holly :) 08/09/2016

I just wanted to feedback on my order - i'm so pleased with the quality of the prints and how quickly they arrived, thank you so much!

I shall not be using Photobox again and am so glad a friend recommended me to your site!

A very happy customer!

Thank you,

by Liz 06/08/2016

Thank you SO SO Much for getting all those pictures to me so swiftly - enormously appreciated - and beautifully printed, I must say.

Please pass on my gratitude and thanks to all and everyone who is involved in supporting us here in Powis Mews - always appreciated - even if we forget to say Thank You sometimes!

Hope you have a great weekend - mine is going to be spent putting those pictures into albums…..groan

With all my best wishes and endless thanks

by Hugo

Thank you so much for providing such a great service!

I ordered these 12x12 prints yesterday at around 1pm using the standard first class service and they have already arrived. The print and quality is amazing and I'm looking forward to adding these to my Project Life Scrapbook and will definitely be ordering some more from you soon.

Thank you again

by Vickie

Hello there

As I said to one of your staff on the phone recently. You prints reflect the files that come from my professional camera and lens. Your print process reproduces detail, contrast, saturation and gives a perfect reproduction of file that is sent to you. It's the best print quality o have ever seen.

Your service is one word - PHENOMENAL.

I was overjoyed that my order was completed and delivered so fast.

It's nice when a company who provides a service which gives their customer peace of mind and confidence with their quality of product and the fast turnaround from order to delivery is exceptional.

I have loved the quality and professionalism of your company for a couple of years now.

Certainly as my business grows I will be using you more and more.

Wishing your business continued success.

Best regards

by Paul

Just wanted to thank you guys once again for such amazing and reliable customer service. Ordered yesterday, arrived this morning, spent afternoon prepping and they are already out there with my clients awaiting orders to roll in! You guys rock!

Thanks again :)

by Tania

Just had a large order of bits and bobs that I sent off from you guys... THEY WERE AWESOME! Very happy! The quality and time for printing was great, The delivery was quick , easy and love the text to give me an hour slot!! The packing was awesome as well ! Snug as a bug! .... Thank you very much guys! Please pass my complements to the team, you will have many more orders from me! THANKS!

by Kai

I just wanted to say that I was incredibly pleased with the three canvases that I picked up from DSCL on Tuesday afternoon. The customer I delivered them to was very pleased with the results and has asked again that I take two more photos for him, so as soon as the weather bucks up I’ll be back in touch.

The photos were on display at the ‘do’ that the company had on Wednesday afternoon and I have been approached by one of their business contacts to take some photos for offices in Salford Quays. I am, as you can imagine, very pleased at this result, so more work will be coming your way. I hope that this is good news to you.

So, thank you so much for all the help that you gave me with this, my first project. I am very grateful for all your help.

With very best wishes

by Jo

Just to say the arrived super quickly, fantastic quality and I'm delighted with them, thank you so much!

by Phillipa 17/06/2016

I'd like to Thank Ds Colour Labs so much for my recent order of Luxury Photo Books that I ordered in a selection of sizes! They are fantastic quality! We are so pleased with them! I wanted an album that had the quality and professional finish of a photographers album but that I could produce myself from my wedding photos and found it so hard to get something of this level available to me but Ds colour labs came through and they're amazing! Customer service was great to they answered the many questions I put to them quickly and efficiently! I will be using again! Thank-you!xx

by Melanie

Chuffed to bits with the prints I received today. They are perfect and at an amazing price. Thankyou

by Nina

Great service and prints, ordered 5pm on Sunday, delivered Tuesday morning. Used it as a test to print off a few 15 x 10 in images to test colour reproduction, which was very close to the screen image. Slight screen calibration next, but will be using DSCL again. Thanks.

by Nick

Absolutely amazing customer service! I made a mistake when sizing my images for print and you have helped me to rectify this and the customer service I have received from Andrew has been exceptional! Not only are your prints the best quality I have found the whole experience including speedy delivery is outstanding. I wont go anywhere else for my prints. Thank you again for helping me provide amazing quality to my clients.

by Nikita

rdered prints at 11:30 yesterday morning, they've just been delivered! That's just on the bog standard first class delivery too :) awesome

by Jeni

From my computer to prints delivered thru my door in 20 hours. Excellent service thank you

by Neil

Just opened my photos that I ordered yesterday at 4pm and paid standard delivery for. Absolutely fantastic service. Beautiful quality and lustre paper is great. Finally a website that offers lustre paper at a fantastic price with super quick delivery. Can't recommend enough!

by Jo

I had a little problem with one of my orders, DS Color Labs costumer services is superb. Andy called me directly to resolve my query, his understanding and professionalism was second to none. The quality and service of DS is just perfect, just what I need to run my photography business. Thank you so much guys

by Elisabeth

Thank you for reprinting my latest order. It's when things go wrong that you can tell a good supplier from a bad supplier. That's why I choose DSCL for my prints because rest assured that my prints will be as I ordered them come rain or shine. Perfect customer service and excellent prints. Thank you.

by Chris

Thank you for a great service. My son won the local heat of a photo competition and they told me yesterday (Tuesday) that they needed A4 prints by this Saturday for the next round of judging. Eeek! You guys came through and saved the day. Literally. Great service. Great quality. Great price. Thank you ... by the way, my son's photo entry is these 3 pics. Fingers crossed for him in the next round - with your help

by Lindsey

Don't think there is a better feeling than seeing your hard work printed out and ready for the framers. Great job once again by DS Colour Labs couldn't recommend you any more!

by Jonathan

I ordered some prints from you on Tuesday and received them on Wednesday. Fabulous turnaround and the quality of the prints is outstanding. I am totally addicted to the pearlised finish and will be ordering more very soon. Shan't use any other company from now on! Thank you.

by Kirsti

Just wanted to thank you guys once again for such amazing and reliable customer service. Ordered yesterday, arrived this morning, spent afternoon prepping and they are already out there with my clients awaiting orders to roll in! You guys rock!

by Tania