Monday to Friday 9:00am - 5.30pm Technical Support Phone:
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GETTING YOUR FILES READY FOR PRINT
When you are creating a file to print firstly you must ensure the file is sRGB and not RGB colour space. Secondly when creating your crop ensure the aspect ratio of the file is equal to the print size you want to order, size the file to the print size at 300dpi which can be done in both Photoshop and Lightroom. This way you are in complete control of the crop of your image.
Please note we use c-type photographic printers so you will always get a 2-3mm crop around your image so when adding a water mark or text to an image please make sure you have 5mm space to account for the crop. When adding your own border again remember you will lose 2-3mm from it at the print stage.
We have profiles for all our products but only release the C-Type paper profiles, these can be found below. For any other print surface or product please supply sRGB file and we will profile within the lab.
For C-Type firstly download your desired paper profile from the options below and follow the instructions on installing profiles. Once you have your profiles installed within Photoshop you can navigate to Edit > Convert to Profile. A window will pop up which contains a dropdown menu titled 'Destination Space'. Click on the dropdown menu and find the desired profile from the list. If you are using Lightroom the option for embedding a paper profile is available when you are ready to save you project and navigate to 'File > Export'
BESPOKE PRINT SIZES
We can create any print size for you but the file must be sized accordingly, For example you require a 16”x10” print size, firstly size the file to 16”x10” at 300dpi with in Photoshop and then go to Image > Canvas Size’ below image size and enter 16”x12” as this is the next size up we offer from the bespoke size. You will see canvas size adds a border to your file but once you trim this off it will leave you with a 16”x10” print.
Please note if you size a file a 6x4 and order a 10x8 you will receive a cropped 10x8 and not a 6x4 sat in the middle of a 10x8.
DOWNLOAD PAPER PROFILES BELOWClick on the name of the paper profile to launch the download or click on the Tech Spec button for more information on the papers.
Please Note: Paper Profiles are not required for Fine Art Prints, Photo Gifts or Wall Products as we add the profile at our end as we print them.
INSTALLING PAPER PROFILES ON A MAC
In order to install colour profiles on a Macintosh you firstly need to access your Macintosh HD. If your HD is not currently visible you can easily change this in the finder preferences shown above.
Once you have access to your Macintosh HD you need to navigate to the Profiles folder 'Macintosh HD/Library/ColourSync/Profiles'. Within the Profiles folder you can simply copy and paste or drag and drop the profiles you have downloaded. You will need to type in your Administration Password for the changes to be made.
INSTALLING PAPER PROFILES ON A PC
To install profiles to a PC, Simply download and save your desired profile(s) and locate them. Once located right click on the file and select Install.
You will not receive confirmation that the profile installed successfully, but you can check this by checking the list of profiles installed on Photoshop or similar application or by navigating to the following folder on your PC ‘(C): or (D):/Windows/System32/Spool/Drivers/Colour'. You can also copy and paste or drag and drop your downloaded profile into this folder if you prefer.
It is extremely important that your monitor is correctly calibrated before editing images and ordering prints and products with us. Monitors can often be very bright and you may end up receiving a darker image than you expected. There are many methods you can use to achieve a corrected calibrated monitor, for best results we recommend purchasing a screen calibration device such as ColourMonki and Spyder. Although quite expensive, these devices are extremely accurate and can guarantee and perfectly calibrated monitor in a matter of minutes.
iMac’s and Apple products with a built in monitor are generally very good for screen calibration, but again they will default to the brightest setting. If you go to monitor settings and move the brightness slide bar to the middle this will give you a good match.
Additionally, we can accept test images via email if you have your images ready to send over and you are unsure whether they will be printed correctly, our expert team can check over your image and advice you if we have any concerns. email@example.com
DON'T FORGET TO SAVE YOUR IMAGE IN sRGB AND USE THE CORRECT PAPER PROFILE IF REQUIRED.
IMAGE SIZES AND PIXEL DIMENSIONSBased on 300DPI
|Print Size In Inches||Pixel Dimensions|